Posted on Google  
 
  
 
 
 Simon Willetts 
 
 
 
  
A partner that understands what good communication really means: At Combers Inside-Out, we believe that every great guest experience begins long before someone sits in the chair. It starts with the very first contact — and that's exactly where MyVoca has made a genuine difference to how we operate. The principle behind everything we do is Inside-Out: that real confidence, real care, and real connection flow from the inside out. Communication is part of that. When a guest calls us and we can't get to the phone, they shouldn't feel like an afterthought. With MyVoca, they don't. Missed calls are captured, our team are notified promptly, and we can respond in a way that feels personal and professional — not reactive and apologetic. What's impressed us most is how well MyVoca integrates with Phorest, our salon management software. That joined-up approach means communication and client care work together seamlessly, rather than in separate silos. It reflects exactly the kind of thinking we look for in a partner — systems built around the guest, not just around the business. The MyVoca team have been attentive, knowledgeable, and genuinely interested in how their service fits our world. That's not always the case with technology providers, and it matters to us enormously. If you run a salon that takes guest relationships seriously — where every person who reaches out deserves a thoughtful response — MyVoca is absolutely worth your attention. Simon  — Combers Inside-Out Hairdressers.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 luke ormsby 
 
 
 
  
We transferred from other providers to VOCA and can honestly say it’s been a fantastic experience from day one. The service is reliable, the setup was seamless, and what really stands out is the personal touch — I can pick up the phone and speak directly to Nick, who’s an absolute specialist in his field and genuinely cares about getting things right. It’s rare to find this level of support and expertise in one place. Highly recommend VOCA to any business looking for excellent communication solutions and real customer care.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Pedro Inchenko 
 
 
 
  
Very impressed with this product, having a team of 5 front of house looking after our busy salon its definitely help to create consistency with our phone service which is hard to monitor. Team have really enjoyed this addition and its massively improved our team and client experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zea Tongeman 
 
 
 
  
We’ve recently started using VOCA for our Myla and Davis salon's phone systems, and wow—what a difference! It’s been a total game changer in helping us stay organised and never miss a call. The system is super easy to use, and the support from the VOCA team has been amazing—friendly, fast, and always helpful. Can’t recommend them enough!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 La Femme Beauty 
 
 
 
  
⭐⭐⭐⭐⭐ We couldn’t be happier with the service from Nick at VOCA! From the very start, he was incredibly responsive, ensuring a smooth and hassle-free setup. The system integrated seamlessly into our business, making it a perfect fit. A huge bonus is that it links directly to our booking software, streamlining our operations even further. Our staff and reception team love how easy it is to use, and the ability to track all calls gives us valuable data insights. Highly recommend! 😊
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lisa Jane Massey 
 
 
 
  
We have been working with Voca Solutions for 2 months now and we're really impressed with the results so far. The team find the system very easy to work with & from a business perspective, it gives the attention to call detail that we were missing.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Charlie Collinge 
 
 
 
  
We've been working with Voca and Nick for a few months now. We think the insight manager is a great product. It helps us manage incoming calls much better in busy salon and retail environment in Selfridges, Trafford Centre. The ability to capture missed calls is a game changer, helping us improve our service. The insight manager also provides understanding to our performance and the reason clients phone. Nick has been exceptionally helpful setting the system up, customising it to our needs, plus providing training and encouragement to the reception team. Thanks.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ashley Gamble 
 
 
 
  
Owning your own business isn’t always easy ! Voca makes it easy with simple direct solutions that fit our boutique brand perfectly . A must have for the future ! Thank you guys ! 🖤AG 🖤
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrea Pfeffer 
 
 
 
  
Great provider and exceptional service - has definitely assisted our business bottom line and capturing missed sales
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rhianna Affleck 
 
 
 
  
We started utilising Voca a few weeks ago, we are a busy aesthetics clinic and wanted to improve our patient journey. Voca has enabled us to do this by making it easy to track calls and monitor KPi’s. The onboarding process was simple and straightforward and the system is very easy to use. I would highly recommend the system and the team.